Fort Knox Records Management
Phone 1300 360 557 for Records Management

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Yes! Please contact me about Urgent Delivery Procedure & Service Level.

Australian Owned & Operated Record Storage & Management
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Urgent Delivery Procedure & Service Level

Urgent Delivery Procedure & Service Level Fort Knox Records Management

Service Level

If an urgent delivery request is received between 8.30am and 3.00pm on a standard business day, archives will be delivered within 3 hours.

Urgent Delivery Procedure

  • Urgent orders are received by our online ordering system
  • Order is processed to a delivery inventory sheet
  • Archives are retrieved from their storage locations and scanned into a warehouse holding area
  • A second scan confirms the items before they are loaded into a Fort Knox Shuttle Van for transport
  • A Fort Knox team member delivers the archives to your office within the specified 3 hour timeframe
  • Archives are transported to the nominated area within your office
  • Each archive is scanned again to ensure all your requested archives have been delivered
  • Your authorised employee signs our electronic scanner as receipt of delivery, and receives a copy of the delivery inventory, with both the driver's and their own signatures.

Yes! Please contact me about Urgent Delivery Procedure & Service Level.

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